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Adobe Genuine Software Integrity Service Fix Windows, Mac

In this guide, I’ll show you how to disable Adobe Genuine Software Integrity Service on Windows 10 and Mac. You may have seen a pop-up like “the Adobe software you are using is not genuine” or “Non-genuine software pop-up” while using the Adobe product.

It won’t let you do you open Adobe Photoshop, Lightroom, or any other Adobe software. If you have tried different methods to find fix it and failed, this is the perfect tutorial for you. You’ll see several methods to stop Adobe genuine pop up on Mac as well as Windows 10 or Windows 7. So, let’s solve this.

I will show you two different ways to disable this popup. One is for Windows OS and another one is for macOS. First, I’ll demonstrate for Windows 10 users. Mac users can scroll down.

Topics Discussed

  • How to Stop Adobe Genuine Software Integrity Service on Windows 10?
  • How to Disable Adobe Genuine Integrity Service on Mac?

How to Stop Adobe Genuine Software Integrity Service on Windows 10?

There are two working methods to stop this service on Windows 10 and Windows 7 Computers.

Method #1:

  • Type “Services” in your Windows Search and Open it.
  • In that window, you can see categories – Extended and Standard.
  • Click on Standard.

Disable Adobe Genuine Software Integrity Service Windows

  • There, right-click on “Adobe Genuine Software Integrity Service.”
  • Go to Properties.

stop adobe software integrity service mac

  • Under General, there will be a Startup Type option.
  • Choose “Disabled” in that dropdown listing and Apply.

fix adobe pop ups

That’s all. Now the Non-genuine popup will not come when you open Photoshop or anything.

In case you didn’t get the desired result from the above method, here is another one.

Method #2:

  • Open Task Manager on your device just by searching.
  • Find Adobe Genuine Software Integrity Service in that list and right-click on it.
  • Click on “Open file location.”

disable non genuine window mac

  • A new folder (named AdobeGCIClient) will open where the file is located.
  • Put this aside and come to the Task Manager window once again.
  • And, right-click one more time on it and End Task.
  • After doing that, go and Delete that Adobe folder completely.

Here is one more version of the second method.

Another version of Method #2:

Try this only if the second method didn’t work for you. The below process will disable Adobe Genuine Software Integrity Service.

  • Run CMD (Command Prompt) window.
  • In there, type sc delete AGSService and press Enter.
  • Along with that, you need to delete the folder “AdobeGCClient.”

Also, read: How to Unblock Adobe Flash Player on Chrome and other versions. The guide to download Adobe Flash Player for Windows is here.

How to Disable Adobe Genuine Integrity Service on Mac?

To disable on Mac, here are the steps.

  1. Step 1: On your Mac and then go to Finder >> Go to Library Folder.
  2. Step 2:  Tip: In the recent Mac Updates versions, you can’t find the Library Folder on the left side. To access the Library Folder Open Finder, then Find the GO and type ~/Library
  3. Step 3: Then, to Application Support >> Adobe >> AdobeGCCClient.
  4. Step 4: Delete that folder and also clear it in Trash.’

disable adobe genuine software integrity service mac

Note: If you can not find the AdobeGCCClient Folder, then follow the below instruction.

Sometimes you can’t find the folder because you might not have the permission to access the AdobeGCCSevice folder. You can find it by searching “AdobeGCC” in Finder( Change the folder Permissions first. To do that, Right Click on the folder >> Get Info >> Sharing and Permissions.) You can unlock the folder, delete all the files inside it. Please do not delete the folder itself.

That’s how you can disable Adobe Genuine Software Integrity Service on Mac. This will stop all the annoying Adobe Genuine intergrity popups. Now open Photoshop and do your work without any trouble.

Consider reading: Pay your NJMCdirect traffic ticket online here. To edit your videos, get the Adobe Media Encoder version.

I hope you have the necessary information on disabling Adobe Genuine Software Integrity on Windows and Mac. Do bring your thoughts to our notice, and don’t forget to share this guide.

By James in Filed Under: Adobe-guides

Comments

  1. anna says

    February 29, 2020 at 10:26 pm

    Any idea what to delete if I don’t have AdobeGCCCLient? I am having this problem on my laptop and my desktop. Both Mac’s. Both do not have that folder but Adobe keeps shutting down PS after 60 seconds. Please help! Going CRAY!

  2. Anthony says

    March 4, 2020 at 9:47 am

    You can try searching for ‘GCC’ in the Adobe folder or try searching something like ‘Genuine Client Control’. The search bar will be in the upper right hand of the window. It should come up if you do that.

  3. Ren says

    March 10, 2020 at 4:06 am

    Thank you so much.

  4. Luke says

    March 12, 2020 at 11:43 am

    Does this just stop the pop up or it will stop adobe from disabling?

  5. James says

    March 13, 2020 at 12:25 am

    It should just stop the popup.

  6. Dr Twilliger says

    May 2, 2020 at 10:12 pm

    thank you for this! I paid for two programs and they both keep giving me this popup. I don’t want a stupid subscription, I just want to pay for the product and be done with it. Thank you so much for this!

  7. Sam says

    May 5, 2020 at 10:08 pm

    hello friends,

    I have Macbook and I hired a designer from Fiverr and when they send me the source file I kept getting the same screen with “Adobe Genuine Software Integrity Service ” I followed the steps mentioned above and I deleted AdobeGCCClient and still poping. I tried to look for the Genuine Client Control and I cant find it. Can you please help? Than you

  8. Ryan says

    May 9, 2020 at 4:46 am

    To stop the disabling of adobe products in 10 days can you just go security prefrences—>firewall then block adobe from communicating with the internet?

  9. Old_J86 says

    May 24, 2020 at 1:13 am

    I have done all of the above and now it still pops up with final warning message? any further advice? I am on a mac. Thank you

  10. capoeirask8 says

    May 28, 2020 at 10:42 pm

    If you can’t find it, go to Finder, click on your (Name Macbook) on the left pane
    -Click Mac OS
    -Library
    -Application support
    -Adobe
    -You should be able to find the Adobe GCC there, delete the whole folder. Afterward, restart the computer and look inside trash to see if was deleted, if it has a recovered file, just delete it from the trash bin and restart mac again

    If it’s still not in these folders:
    -spotlight
    -activity monitor
    find Adobe GCC Manager and double click it,
    -click on (open files and ports)
    find and highlight and copy = user/library/application support/ adobe/adobeCGG
    -go to (Go) on the top screen
    -Click on the Go to folder
    -paste what you copied into it and it should show up

  11. Ura says

    July 9, 2020 at 8:46 am

    It you guys still see popping up it for mac
    Open spotlight which is right top side, you can see search icon, then search activity monitor and find AdobeGCClient, Adobe genuine software integrity and then force quit it. Done!

  12. Anthony says

    July 17, 2020 at 5:39 am

    None of these options are working for Win 10. Even when typing in CMS I get an “access denied” message and I cannot find Adobe Genuine Software Integrity Service in task manager. Stopping and disabling it in services does not work either.

    I cannot even find the .exe file on my computer, it’s as if it doesn’t exist, yet I still get this pop up message when running photoshop.

    Any help would be appreciated!

  13. Harzhin says

    July 25, 2020 at 1:42 am

    Hi everyone for those that have problem with finding AdobeGCCSevice juts make a search for GCC you can see the stupid file hahaha

  14. Tu says

    September 26, 2020 at 12:24 am

    Hi. They have changed the file name or hidden it. It is not visible.

  15. Ashley Butera says

    September 28, 2020 at 12:57 am

    I can’t find AdobeGCCSevice.

  16. issy says

    October 3, 2020 at 4:01 pm

    has anyone found this AdobeGCCSevice ? is nowhere to be found.

  17. David Jordan says

    October 10, 2020 at 3:01 pm

    I’m having the same problem and the file mentioned does not exist on my Mac! Help!!

  18. James says

    October 15, 2020 at 2:26 am

    You might not have permission to access the AdobeGCCSevice folder. You can find it by searching “AdobeGCC” in Finder( Change the folder Permissions first. To do that, Right Click on the folder >> Get Info >> Sharing and Permissions.) You can unlock the folder, delete all the files inside it. Do not delete the folder itself.

  19. James says

    October 15, 2020 at 2:40 am

    Follow the updated steps.

  20. Nicole says

    October 18, 2020 at 10:59 pm

    I found the AdobeGCCService Folder by using the search engine “Find Any File.”

  21. Jingtian Peng says

    November 1, 2020 at 2:21 am

    helpful.

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